ORDERS
Splash Alley will only accept electronic artwork files created in either Windows or Mac OS applications.
Cancellation of an order will incur a $50 administration fee (minimum) plus any cost of plates/proofs if applicable.
When placing an order online, it is final and cannot be deleted once the order has been received, without a cancellation fee and associated costs
We do not accept resupplied artwork - if incorrect artwork has been supplied, the order must be cancelled & re-ordered in full, a full cancellation fee and associated costs will be applied.
PRE-PRESS
Splash Alley do not colour match business cards, colours may vary from day to day, press to press, board to board and back to front, varnishes and laminates may also affect colour output.
Splash Alley will not reprint for colour or shade discrepancies
Our bulk running system does NOT allow for this.
DO NOT USE THIS SYSTEM IF YOU REQUIRE COLOUR MATCHING
Whilst all care is taken in checking your files for filerelated errors that may reduce the quality of your job,Splash Alley accepts no responsibility for files that are not print ready, and all jobs supplied will be printed as supplied.
Splash Alley will not manipulate or alter any artwork supplied in any way,
PRINTING / FINISHING
Splash Alley no longer foil, emboss, die cut or print spot colours on bulk printed business cards. If you require any of these services, please request a quote prior to submitting your job.
Please note there can be a trimming variance of plus or minus one millimetre due to automated cutting systems (no guillotine), allow for this when setting up artwork. Allow between 2 – 3mm bleed all round and keep important information 2 – 3mm in from trim lines.
DISPATCH
Splash Alley will not be held liable for any jobs that are delayed either from within our production facility or by any third party provider,
Splash Alley will not be held liable for any loss of earnings or any legal action taken as a result of a delay in production or delivery. If the goods are delivered in a damaged condition or in damaged boxes, it is your responsibility to note this on the delivery docket with the courier immediately upon delivery, any goods signed for will not be reprinted unless this has been done
.Where applicable, all deliveries under 10 kg are sent via airfreight, over 10kg is sent by road unless otherwise stated on order (which may affect the price) ,
ACCOUNTS
No accounts - all orders must be paid for in full before processing .
All goods are sold ‘ex-factory’ All prices are subject to change without notice.
Terms and Conditions are subject to change without notice.
By ordering you the client unconditionally has agreed to the above terms and conditions as the terms of sales provided by the print provider for Splash Alley